After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at email@example.com or by mail using the details provided below:
Fix & Fogg
11 Walter Street
Collecting Personal Information
See the list below for more information about what Personal Information we collect and why.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
We collect personal information from you to provide an efficient, meaningful, and customised experience. We may use your personal information to:
Help make the website easier for you to navigate and to improve the services and products that we provide to you.
Help you quickly find information, products, and services.
Guide you to new information, products, and services that we offer.
To verify your identity.
To inform you of our services and products, including contacting you electronically.
To undertake credit checks of you (if necessary).
To bill you and to collect money that is owed to us, including authorising and processing credit card transactions.
To respond to communications from you.
To conduct research and statistical analysis. This will only be done on an anonymised basis.
To protect and/or enforce our legal rights and interests.
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify or our subscription service Recharge.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above.
You can also opt-out of Google Analytics here: Google Analytics Opt-out Browser Add-on Download Page.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
You may choose to stop receiving our marketing emails at any time by following the unsubscribe instructions included in these emails or emailing us at firstname.lastname@example.org. If you opt out of receiving such communications, we may still send you non-promotional emails, such as emails about your account, purchases or our ongoing business relations.
We use the following cookies to optimise your experience on our Site and to provide our services https://www.shopify.com/legal/cookies.
Cookies Necessary for the Functioning of the Store
A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove and/or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our websites.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”